Shipping policy

Shipping Policy – Sitrra

At Sitrra, we are dedicated to providing a seamless and reliable global delivery experience.

Global Shipping  
Sitrra proudly ships worldwide, ensuring our collections are accessible wherever you are.

Shipping Rates & Delivery Estimates  
Shipping costs and estimated delivery timeframes are calculated in real-time and displayed at checkout, based on your location and selected shipping option. This ensures full transparency before you complete your purchase.

Order Processing  
Orders are carefully prepared and dispatched within 1–3 business days. Once shipped, you will receive a confirmation email with tracking information to follow your order every step of the way.

Customs, Duties & Taxes  
For international orders, customs duties, import taxes, and additional charges may apply depending on your country’s regulations.  
These charges are determined by your local authorities and are the responsibility of the customer. Sitrra does not cover or control these fees, nor can we predict their amount.

Delivery Disclaimer  
While we work with trusted logistics partners to meet estimated delivery timelines, delays may occasionally occur due to factors beyond our control, including customs clearance procedures, peak seasons, or carrier disruptions.

Need Assistance?  
Our support team is always here to help. For any shipping-related inquiries, please contact us at:  
INFO@SITRRA.COM

Thank you for choosing Sitrra — where quality meets a global experience.